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How do I contact Unisa about my refund?

To contact Unisa about a refund, email your completed refund form and supporting documents to [email protected], as this is the primary contact for financial/refund queries; alternatively, call their general student line at 0800 00 1870, but ensure you submit the correct, signed refund form as instructed for your specific situation (e.g., for international or general students).
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How long does it take to get a refund from UniSA?

Refunds. Requests have to be made in writing and must be signed by the registered student. Refunds will be processed within 15 working (business) days from receipt of request. Credit balances exceeding the total study fees paid by sponsors or bursaries will be refunded to the sponsor or bursary concerned.
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How to communicate with UniSA?

Student Communication Service Centre (Contact Centre) Enquiries
  1. SCSC General Enquiries Mailbox: [email protected].
  2. SCSC Data Enquiries: [email protected].
  3. SCSC Moodle /myModule Support: [email protected] (myUnisa / myHelp auto forwarding to this mailbox)
  4. SCSC Exam Enquiries: [email protected].
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How do I contact UniSA via phone?

General enquires must be directed to the Unisa ALL student enquiries number 0800 00 1870(The Unisa Student Communication Centre is open from08:00 - 19:00 Monday to Friday,08:00 – 14:00 (SAST) on Saturdays). Click here for specific student assistance and services.
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How to request a refund at UniSA?

To apply for a possible refund complete the relevant refund form and submit to [email protected] after the cancellation has been processed.
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How NSFAS Refunds Work At Unisa | Careers Portal

How to get a refund email?

State explicitly that you are requesting a refund and specify the amount. It's also helpful to mention your preferred method of refund, whether it's a return to your credit card, a check, etc. The better you document your concerns, the easier it is for the company to process your e-mail.
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How long does Unisa take to respond?

Unisa will assess your application according to the academic admission requirements for your qualification of choice and your final mark received at undergraduate level. Applications follow a formal selection and approval process, which may take up to three months to be finalised.
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What are Unisa's office hours for enquiries?

Student enquiries

The Unisa Student Communication Centre is open from 08:00 - 19:00 Monday to Friday, 08:00 - 14:00 (SAST) on Saturdays.
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How to compose an email for Unisa?

  1. Sign in with your Unisa myLife email address and myUnisa password.
  2. From the "App launcher" select "Outlook"
  3. Click on the "New Mail" button to create a new email.
  4. Note the different sections to be complete: To who the email must go, the subject of the email and the body message of the email.
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How do I contact the Unisa financial department email address?

Please send queries regarding account payment allocations, NSFAS or refunds to [email protected]. If you have queries about matters that do not fall into any of the above categories but are related to the Department of Finance, Risk Management and Banking, you may contact the department at [email protected].
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Where is Unisa's finance department located?

About Us. The Finance Unit are located on level 2 & 3 at 101 Currie Street. However we have our Operational Finance Teams located on each UniSA metro campus.
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What email platform does UNISA use?

Mylife Email Platform

The Mylife email is the official email account for all registered UNISA students.It serves as the primary means of communication between the university and its students. The Mylife email is hosted by Microsoft Office 365, providing students with a robust and user-friendly email service.
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Does UNISA have walk-ins?

If you need to access any Unisa office, you are required to make a booking in advance. NO student will be allowed access to any campus without a booking a space or completing the Health Check App.
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How to check a refund application?

Taxpayers can view status of refund 10 days after their refund has been sent by the Assessing Officer to the Refund Banker. Status of 'paid' refund, being paid other than through 'Refund Banker', can also be viewed at www.tin-nsdl.com by entering the 'PAN' and 'Assessment Year'.
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How long does it take for a college refund to hit your account?

Once your refund is processed, it will take approximately 24 to 48 business hours to be deposited into your bank account. Some banks make take longer to process payments.
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What are some common email mistakes?

Still, common email errors, such as sending messages to the wrong recipients, failing to attach files, and mishandling sensitive information, continue to cause costly mistakes.
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How to find Unisa email?

  1. STEP 1: Go to myUnisa homepage: https://my.unisa.ac.za/portal.
  2. STEP 2: Claim your Unisa login.
  3. STEP 3: Enter your student number.
  4. STEP 4: Enter your personal information.
  5. STEP 5: Read the guidelines.
  6. STEP 6: Only ONE password. 1234567. [email protected]. ...
  7. STEP 7: Login to myUnisa.
  8. STEP 8: Open your myLife e-mail account.
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Can I study internationally with myUnisa?

UniSA offers three main types of study overseas experiences: full semester exchange, short term opportunities, and study tours. When you apply to one of these, you will automatically be assessed for eligibility to receive a UniSA travel grant.
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What is the WhatsApp number for Unisa?

Those who still needs assistance with UNISA applications, text us on WhatsApp. 072 251 6178 If you have applied in the past, we will need your full names and date of birth, email address and contact number, and three courses you wanna apply for.
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Does Unisa give free laptops?

To bridge this gap, Unisa and the National Student Funding Aid Scheme (NSFAS) have been providing laptops to needy students. This step is necessary in the era of the fourth industrial revolution. Unisa and NSFAS have delivered laptops to 95% of the students who met the 60-credit requirement by Unisa.
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How much do Unisa students get from NSFAS per month?

How are allowances calculated and paid for NSFAS DHET Grant funded students at UNISA? LMA is calculated at R660 per module for the first 4 modules, R5678 for 5 or more modules per academic year. Students registered for 10 or more modules qualify for incidental allowance of R316.
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Can I check my Unisa status online?

To check the status of your application, please contact our Future Student Enquiries team on (08) 8302 2376 or via the online web form. If you applied for a postgraduate degree at UniSA through Apply Online, you will also be notified via email if you are successful in gaining a place.
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Can I call to check my application status?

To be respectful of their time, wait one to three weeks after applying before checking on your status. In addition, it's a good idea to wait to contact a hiring manager until they confirm that they have received your application.
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