How do I get a refund from Coursera?

To request a Coursera refund, go to your "Purchases" page on the website (not the app) and look for the "Get Refund" button within the 14-day window for single courses or annual Coursera Plus, or for specific app purchases, but you'll need to contact support for monthly subscriptions or if the button isn't visible, especially for issues like unauthorized charges.

How can I get my money back from Coursera?

The process is simple—just go to your My Purchases page within 14 days of your payment and submit a refund request. No additional information is required. Please note that any certificates that you earn within your first 14 days will be revoked if you decide to get a refund within that period.

What happens if you cancel your Coursera subscription?

If you cancel your Coursera Plus subscription, you'll continue to have access to the Coursera Plus catalog until the end of your current billing period (when your subscription will end). Once your subscription ends, you'll no longer have access to the included learning content.

How do I cancel my payment on Coursera?

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1. Log into your Coursera account.
2. Open your My Purchases page.
3. Click the Manage Subscriptions tab.
4. Next to the free trial you want to cancel, click Would you like to cancel?
5. Click Cancel subscription.

How do I send an email to get a refund?

Dear [Company Representative's Name], I am writing to request a refund for [product/service name] purchased on [Date] with order number [Order Number]. Unfortunately, the [product/service] did not meet my expectations due to [reason for dissatisfaction], and I believe a refund is warranted.

How to Request a Refund on Coursera Full Tutorial

How do I request my refund?

If you don't have internet, call the automated refund hotline at 800-829-1954 for a current-year refund or 866-464-2050 for an amended return. If you think we made a mistake with your refund, check Where's My Refund or your online account for details.

How to properly request a refund?

Be clear about what you want.

Say if you want a full refund, an exchange, a store credit, a markdown on the item you bought, or a percentage discount on a future purchase. Explain why you want that result. Sellers are often more willing to offer a store credit than a refund.

How do I cancel my payment subscription?

To stop a subscription payment, first try canceling directly through the company's app or website; if that fails or for more complex situations, contact your bank or card issuer to request a stop payment or revoke authorization, but be aware you may need to do both the company and your bank for complete cessation, especially for debit card payments. 

Why can't I unenroll from Coursera course?

You can only unenroll from a course within the first 14 days after you enroll. This enrollment limit only applies to your learning program. You can continue to enroll in as many courses as you wish from the standard Coursera course catalog using a personal account.

How much is Coursera per month?

Coursera's monthly cost varies significantly by plan, with Coursera Plus offering unlimited access for $59/month (or $399/year), while Professional Certificates and Specializations typically cost around $49-$89/month, depending on the program, and can be completed faster to save money. Other options include free audits, low-cost Guided Projects ($9.99+), expensive MasterTrack Certificates, and full university Degrees. 

Do you still get charged if you cancel a free trial?

No, you generally won't get charged if you successfully cancel a free trial before it ends, but you will be charged if you forget or fail to cancel on time because most trials require credit card info upfront for automatic renewal. To avoid charges, set a calendar reminder a few days before the trial ends and cancel immediately in your account settings to keep access until the period expires, or use virtual credit cards for added security. 

What is Coursera's cancellation policy?

Our Coursera Plus annual subscriptions come with a 14-day money-back guarantee. You will be eligible for a refund on your Coursera Plus annual subscription if you cancel the subscription within 14 days of your original payment. After the 14 days have passed, you will no longer be eligible for a refund.

How do I cancel my coursiv subscription?

To cancel your Coursiv subscription, log into your account on the website, go to Profile > Settings > Subscription, and click "Cancel Subscription," ensuring you do this at least 24 hours before renewal; if subscribed via Apple or Google, cancel directly in the respective app's settings under Subscriptions. Remember, cancellation stops future charges but doesn't usually provide refunds for already processed payments, as per their policy. 

How do I get out of Coursera?

Unenroll from learning content through Coursera Plus

1. Go to My Learning.
2. Find the course you want to unenroll from.
3. Click the three dots on the right to open the menu.
4. Click the Unenroll option.

Is Coursera available on a phone?

You can download our mobile app to use Coursera from your mobile device. Some desktop features may not be available in the mobile app.

What happens if I delete my Coursera account?

When you delete your account, all your account data will be deleted. This includes: Any certificates you have earned. All your drafted or submitted assessments.

What does Unenroll from a course mean?

WITHDRAWING A COURSE means: • That you are removing a course from your class list after the Add/Drop period has ended. • an official notification to the college that you will no longer be attending the course. • The course will remain on the transcript and a “W” will appear in place of a grade.

How do you remove your card from Coursera?

Go to your Settings. On the left side of the page, click Payment. Click the Delete button next to your payment method. Click Delete to remove your payment method.

Can I get my money back from unwanted subscriptions?

Yes, you can often get your money back for an unwanted subscription by contacting the company's customer service, explaining the situation politely, and requesting a refund, especially if it's a first-time request and you haven't used the service; if they refuse, you can dispute the charge with your bank or credit card company. 

Can I dispute a subscription charge I forgot to cancel?

While forgetting to cancel a subscription isn't a valid reason to dispute a charge, there are instances where you may have grounds for disputing, such as: Fraudulent charges. Post-cancellation charges. Double charges.

Can I cancel a subscription payment through my bank?

Most banks allow you to sign in to your account online or through your bank's mobile app to request a stop payment. Find a tab that may say "Bill Pay" or "Pay My Bills." Here you'll be able to edit or cancel any scheduled payments you have. Select the payment you want to modify and apply the changes.

How do I ask for a full refund?

Aim for a polite, respectful, and positive tone in your letter. Specify key details like the product name, order number, and item price. Explain why you're returning the item in a clear, direct way. Note if you want a refund, replacement, or some other kind of compensation.

What is a valid reason for a refund?

65% of items returned are due to customer selection reasons (i.e “Changed my mind”, “Doesn't fit”) 13% are due to catalog issues (ie “Not as described/expected”) 9% are due to product or delivery issues (i.e “Arrived damaged”, “Arrived late”, “Wrong item”)

What to do if a company does not refund your money?

If a company won't refund you, first formally contact them again, then dispute the charge with your bank/card issuer, and if needed, escalate by filing complaints with the Better Business Bureau (BBB), your State Attorney General, and the FTC, or consider small claims court for larger amounts.