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How do I update Examplify to the latest version?

To update Examplify, simply open the application, and it will usually prompt you with a "Software Update Required" or "Update Now/Later" message if a new version is available; click to update, or for manual updates or troubleshooting, use your institution's download link and run the installer, ensuring you have an active internet connection and sometimes connecting to a VPN if required.
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How do I update the version of Examplify?

When a forced update is required, you'll see the Software Update Required message when you start Examplify. Select the Update button to proceed. You will be unable to complete any actions in Examplify until the update is completed.
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How to check if Examplify is up to date?

Examplify is updated frequently!

Simply log in to Examplify to see if you have the current version. If you do not have the current version, Examplify will guide you through the update process.
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How do I check what version of Examplify I have?

After you start Examplify, you can find the version number in the lower right corner of the screen.
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Are ExamSoft and Examplify the same?

ExamSoft has two assessment solutions: ExamSoft for exam-makers and Examplify for exam-takers. ExamNow is the formative assessment tool that makes it easy to engage students in real time.
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What is the newest version of Examplify?

Examplify for Desktop version 3.10 includes several important updates, including support for Windows ARM devices, user experience improvements, routine bug fixes, and security updates.
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Is ExamSoft still down?

No, ExamSoft is not currently down; status monitoring sites show all systems operational as of early January 2026, with services like Examplify and portals showing normal status, though users can always check real-time updates on status tracking sites like Pagerly, StatusGator, or isdown.app for the most current information. 
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Does Examplify always record your screen?

Examplify only records examinees' activity in that application, and it only does so during the exam, when examinees are aware of the proctoring. Examplify only monitors for specific keystrokes—such as hotkeys or certain shortcuts—to prevent cheating.
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How do I reinstall Examplify?

Procedure
  1. Log into the ExamSoft portal.
  2. Select the Pay for Re-Download button.
  3. Submit the payment by using your PayPal account or credit card.
  4. Select Purchase Now.
  5. On the Payment Confirmation screen, select Print (optional), and then select Continue. ...
  6. Complete the Re-Download Request Form.
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How to check current Microsoft version?

Select Start > Settings > System, then select About. You then see Edition, Version, and OS Build information.
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Why isn't my Examplify working?

Advise the exam-taker to hard reboot the device (turn it off and on manually) and re-start Examplify. If it's a mock exam, provide an additional download to test the device again. If the mid-exam freeze continues, advise the exam-taker to call ExamSoft support.
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What is Examplify compatible with?

Examplify can be used on most modern computers (i.e., purchased within the last 3-4 years). At this time, we only support Mac, Windows, and iPad operating systems. Examplify will not run on Chromebook, Android, or Linux operating systems.
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Can ExamSoft detect ChatGPT?

Yes, ExamSoft aims to prevent ChatGPT use by creating a secure, locked-down environment that blocks internet access and unauthorized apps, but AI detection isn't foolproof; it relies on proctoring (webcam/keystrokes) and sometimes external AI writing detection tools, so it's a layered security approach rather than a single detection method. While ExamSoft blocks access, instructors might use other AI detectors on submitted text for analysis, flagging suspicious patterns.
 
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How do I restart Examplify?

a) Press and hold the power button for 10 seconds, and then restart the computer. b) When the 'Examplify Exam Restart' window appears, select the RESUME button.
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Is there a way to see Examplify results?

Yes, you can see Examplify results by logging into your institution's ExamSoft Portal, finding the specific course and assessment, and clicking the "View Results" button, but only after your instructor has released them; you'll typically get an email notification when results are available, and you'll see a PDF report with scores and corrections. 
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Does Examplify lock your screen?

launched, to take your identity verification photo. Once the photo step is complete, Exemplify will lock down your device and block access to the internet. Once you have completed your exams, and internet access is restored, the upload of the answer and video monitoring files will begin.
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How to manually update Examplify?

Update Examplify Version
  1. Update Examplify Version.
  2. • Open Examplify. ...
  3. Now or Later. ...
  4. • If you wish to update the application prior to the reminder, click the What's.
  5. New icon and you will see the option to update now.
  6. • ...
  7. you must have an active internet connection.
  8. • Once the download is complete, click Relaunch.
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How do I check my version of Examplify?

After you log in to Examplify, you can find the version number in the lower right corner of the screen. Tip: Another way to display the version number is to go to the Mac menu bar at the top of the screen. Select Examplify > About Examplify.
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What is the difference between Examplify and ExamSoft?

ExamSoft is a digital assessment platform the nursing school uses to administer exams at the Undergraduate and Graduate levels. Examplify is the platform's test-taking application that students use to take exams on their personal laptops.
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Does Examplify automatically update?

Examplify Updates

Examplify can download and install updates automatically, through the silent update process. This process requires an active internet connection, and Examplify cannot be currently in use. A silent update will not prompt the user to install the software.
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Can I hit my vape during a proctored exam?

No Restroom Breaks: Do not leave the room or take your laptop into the restroom. Be Polite: Treat the proctor respectfully – you are being recorded. No smoking or vaping: This is not allowed during the exam. Phone Rules: Your mobile phone should be arms length away from you during testing.
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Does ExamSoft track eye movement?

system analyses the audio and video recording and identifies any abnormalities in student behavior based on movement, gaze, or background noise.
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Why is my ExamSoft not working?

Clear the browser's cookies/cache, then retry. If the issue persists, please contact your administrator IT to provide your credentials. If issues persist further, please have your administrator communicate directly with ExamSoft Support to troubleshoot.
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What are common exam mistakes to avoid?

  • 10 Exam Mistakes That Lose Easy Marks and How to Avoid Them. ...
  • Not reading the question properly. ...
  • Writing the essay you want to write, not the one you've been set. ...
  • Not writing an essay plan. ...
  • Leaving the easiest questions until last. ...
  • Running out of time. ...
  • Trying to write a full essay when you're running out of time.
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Can I get a refund for Examplify?

What do I do if I paid to use Examplify, but decided not to use the software? Regardless of whether the software is used or exams taken, purchasing the software license means the user pays for the right to use the software. Because of this, the fee is non-refundable and non-transferrable.
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