What if I lose access to my DigiLocker?

If you lose access to your DigiLocker, you can regain entry by using the "Forgot Security PIN" or "Forgot Username" options on the app or website, typically resetting access with your Aadhaar/mobile number and an OTP; ensure your registered mobile number is accessible, as it's key for verification, and contact DigiLocker support if you face persistent issues, especially with linked accounts or Aadhaar details.

How do I recover my DigiLocker account?

I have forgotten my DigiLocker username/password. What should I do? You do not require username to login anymore. You can type your mobile number or Aadhaar instead of username and after providing the OTP, you will be able login to your account.

Can I delete my DigiLocker account and create a new account?

While deleting individual documents is simple, if you're considering a complete reset and wondering how to delete account in DigiLocker, it's important to know that the platform doesn't offer a direct delete account feature. You'll need to contact DigiLocker support for account deactivation.

How to get 6 digit access code for DigiLocker?

Enter 6 Digit access code provided by your school. Contact your school if you have not received access code. Please prefix zero(0) if you have 5 digit access code. Verify details, provide mobile number and validate with OTP received.

Why can't I access my DigiLocker?

Check Your Credentials: To fix the DigiLocker App Login issue, check in with the credentials you generally use to log in. This is to ensure that you are using the correct credentials to log in. If it fails, try logging in through your mobile number. You will receive an OTP, which you can enter to log in again.

A digilocker account already exists with this Aadhaar number problem | Digilocker aadhar problem

How do I access my DigiLocker account?

How to Login to DigiLocker

1. Step 1: Go to the Official DigiLocker Platform. You can either visit the official Digilocker website (www.digilocker.gov.in) or open the official Digilocker mobile app on your smartphone.
2. Step 2: Choose Your Login Method. ...
3. Step 3: Verify Your Identity. ...
4. Step 4: Access Your Dashboard.

What happens if my Aadhaar is locked?

Ans: For Locking Aadhaar Number:

You will get a confirmation message for your request. Once it is locked you will not be able to perform any form of Authentication (Biometric, Demographic or OTP) using your Aadhaar Number. However, you can still use your latest Virtual ID for performing Authentication.

How to get 6-digit security PIN for DigiLocker without?

You'll receive an OTP for verification on your registered mobile number. Enter the OTP and click “Verify”. After successful verification, you can set a new 6-digit security PIN.

Is DigiLocker available as a mobile app?

Download DigiLocker App

DigiLocker aims at 'Digital Empowerment' by providing access to authentic digital documents to the citizen's digital document wallet.

How to get all documents in DigiLocker?

To retrieve all your documents from DigiLocker, log in to your account using your registered mobile number and OTP. Navigate to the "Issued Documents" section to view and download them. Can we download Aadhaar from DigiLocker? Aadhaar can be downloaded from DigiLocker if it has been linked to your DigiLocker account.

Is a DigiLocker account compulsory?

DigiLocker is a service provided by the Indian Ministry of Electronics and Information Technology that allows users to get digital versions of important documents. It is now mandatory for all passport applicants in India to have a DigiLocker account starting August 5th, 2023.

How do I delete old Aadhaar from DigiLocker?

You can hide your Aadhaar card visibility by going to the Settings section in your DigiLocker account and toggling off the Aadhaar visibility option. If you delete your entire DigiLocker account, your Aadhaar card will be removed too.

How do I refresh my DigiLocker account?

Sign in to Digilocker by visiting digilocker.gov.in/home. Click on Issued Documents. Click on ⋮under the Aadhaar card and then on Refresh.

Should I reuse a 6-digit PIN?

Six-digit PINs are significantly harder to solve through trial and error until one works; digitally, this is known as a brute force attack. Do not reuse PINs, ever. Each card or account deserves its own PIN—don't recycle a phone passcode or door code.

How to resolve DigiLocker security pin issue?

What if customer do not remember DigiLocker PIN? Customer can reset DigiLocker PIN using “I have forgot PIN” button. It can be done by confirming the Date of Birth.

Can I download Aadhaar without OTP?

One method involves visiting the official UIDAI e-Aadhaar download page and choosing the "Enrollment ID (EID)" option. Instead of OTP, you can select "Face Authentication" and complete a live face verification to securely download your Aadhaar PDF.

Can I use DigiLocker in two phones?

Yes, You Can Access Your DigiLocker Account from Multiple Devices. ⚡ DigiLocker is designed to be accessible from various devices. This means you can log in and manage your documents from your smartphone, tablet, or computer as long as you have an internet connection.

Does DigiLocker cost any money?

No, DigiLocker NAD is free of cost.

What is a six-digit pin code?

A 6-digit PIN (Personal Identification Number) is a common, simple security code for things like phone locks, online accounts (IRS, banking), or transaction verification, offering more security than a 4-digit code by providing 1 million combinations instead of 10,000, but it should be strong (avoiding dates, patterns like 123456) and kept secret. It acts as a secret key to confirm your identity, much like a bank card PIN, and is used in many digital systems for security.
 

Can I access DigiLocker on my phone?

You can now access your documents and certificates from your DigiLocker on your mobile devices.

How to remove Aadhaar lock in DigiLocker?

To unlock UID, Aadhaar number holder may visit UIDAI website (https://resident.uidai.gov.in/aadhaar-lockunlock), select Unlock radio button, Enter Latest VID and security Code and click on send OTP or select TOTP and click on Submit. Your UID will be unlocked successfully.

Is there a fee to unlock my Aadhaar?

Normally, unlocking is without any cost — the service is free. Immediately upon unlocking, your biometric/OTP authentication will be allowed once again. In case you do not unlock, some services may refuse your Aadhaar-based KYC or authentication requests — it would be prudent to unlock prior to when you will need it.

How can I stop someone from using my Aadhaar card?

You can lock your Aadhaar card to stop it from being misused. You can lock it by visiting myAadhaar portal. Usually, it is not possible to take a loan using your Aadhaar card. However, if you suspect someone is using your Aadhaar card to steal your identity or money, you should lock it by visiting the myAadhaar portal.

How do I check whether my Aadhaar is locked or unlocked?

Quick checklist – how to check status

1. Visit the official portal of UIDAI under “My Aadhaar” → “Lock/Unlock”.
2. Log in using your registered mobile and OTP.
3. Look for a status phrase like “UID Locked” or “UID Unlocked”, or a lock icon.
4. If you see “Biometric Locked”, your fingerprint/iris-based auth is disabled.