What NPS score is considered world class?

A world-class Net Promoter Score (NPS) is generally considered to be above 70, though some benchmarks suggest scores of 80+ are truly world-class, indicating a company has built an exceptionally loyal fan base with standout customer experiences. While averages vary by industry (with some B2B tech reaching 90+), scores above 0 are "good," 50+ are "excellent," and 70+ signifies world-class loyalty and advocacy.

What is considered a world class NPS score?

In the staffing industry, an NPS of 50% is considered excellent, and a score of 70% or above is lauded as “world-class.” It should also be noted that the average NPS score for staffing consultants is 22.2%, based on overall satisfaction with their firm.

What is considered a good NPS score?

A good Net Promoter Score (NPS) is generally considered anything above 0, meaning you have more promoters than detractors, with scores above 20 being favorable, above 50 excellent, and above 70 considered "world-class" or exceptional, though what's "good" varies significantly by industry and company, so comparing to your specific sector benchmarks is crucial. 

What is best in class for NPS?

Generally, absolute NPS is broken down as follows:

• Good: Above 0.
• Favorable: Above 20.
• Excellent: Above 50.
• World Class: Above 80.

Is an NPS of 35 good?

Global NPS average: +32 based on our 2025 benchmark data of 150,000+ organizations. Below 0 generally signals trouble; above 20 is good; above 70 is exceptional.

Achieving 'World Class' Customer Service NPS Scores | Sapphire Balconies explainer

Is NPS 40 good?

Creators of NPS, Bain & Company, suggest a score: Above 0 is good, Above 20 is favourable, Above 50 is excellent, and.

What is the NPS score at Costco?

Costco's Net Promoter Score (NPS) is a 50 with 68% Promoters, 14% Passives, and 18% Detractors.

How to make $200,000 as an NP?

To earn $200k as a Nurse Practitioner (NP), focus on high-paying specialties (Dermatology, Surgery, Psychiatry, Anesthesia), work in lucrative settings (rural, private practice, specialized clinics), optimize compensation with productivity bonuses or private practice ownership, and leverage side hustles like consulting, telehealth, or IV therapy, often combining experience with strategic shifts and advanced roles. 

What is the average NPS score for education?

The average NPS scores range from 27 to 71. The education and professional training sectors are top of the table with an average of 71, followed by the insurance industry (70) and ecommerce (62).

What pays more, RN or NP?

Yes, Nurse Practitioners (NPs) generally make significantly more than Registered Nurses (RNs) due to their advanced education (Master's/Doctorate) and expanded scope of practice, which includes diagnosing, prescribing, and managing care, with median salaries for NPs often over $120,000 compared to RNs' median around $90,000+, though specific salaries vary by location, experience, and specialty, and some highly experienced RNs in specific high-paying roles might earn more than entry-level NPs. 

What is Chick-fil-A's NPS score?

Chick-fil-A's Net Promoter Score (NPS) is a 55 with 72% Promoters, 11% Passives, and 17% Detractors.

What is the employee Net Promoter Score for McKinsey?

McKinsey & Company's Employee Net Promoter Score (eNPS) is 21, as rated by 349 employees. Employee Net Promoter Score tracks McKinsey & Company employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at McKinsey & Company to a friend?

What is Cisco's NPS score?

Cisco's Net Promoter Score (NPS) is a 36 with 59% Promoters, 18% Passives, and 23% Detractors. Net Promoter Score tracks whether Cisco's customers would recommend using the product based on a scale of -100 to 100.

What is the Starbucks NPS score?

Starbucks, NPS score = 77

Starbucks is in the retail category, read our guide to NPS Benchmarks in retail to learn more about the industry.

What is a world class eNPS?

eNPS scores between 10 and 30 are considered 'good,' while those between 50 and 70 are considered excellent. An above 80 eNPS score is likely in the top percentages in almost any industry.

What is Amazon's NPS score?

Amazon's Net Promoter Score (NPS) is a 49 with 66% Promoters, 17% Passives, and 17% Detractors. Net Promoter Score tracks whether Amazon's customers would recommend using the product based on a scale of -100 to 100.

Is 1560 enough for Harvard?

Yes, a 1560 SAT score is excellent and highly competitive for Harvard University, often placing you in the top tier of admitted students, though it doesn't guarantee admission as overall application strength (GPA, essays, ECs) is crucial. Harvard's median score is around 1550, with admitted students typically scoring between 1500-1580, making a 1560 well within the strong range. 

How rare is a 3.5 GPA?

To elaborate, the national average for GPA is around a 3.0, so a 3.5 puts you above average nationally. Keep in mind the 3.0 national average represents all students, not just students applying to college, so the average GPA of students admitted to colleges is higher than the national average.

Which is the top 10 educated country in the world?

Canada, Japan, Ireland, South Korea, the UK, Australia, Israel, Luxembourg, the U.S., and Sweden consistently rank as the most educated countries, primarily measured by the percentage of adults with tertiary (college/university) education, with Canada often leading and younger generations showing even higher rates. Rankings vary slightly by source (OECD, U.S. News, etc.), but these nations are recognized for strong educational attainment, though other lists highlight perceptions of overall quality, including the U.S., UK, Germany, and France. 

What doctor makes $500,000 a year?

Doctors in high-demand surgical and specialized fields like Orthopedics, Plastic Surgery, Radiology, Cardiology, and Gastroenterology often earn over $500,000 annually, with some top earners in Thoracic Surgery or Neurosurgery making significantly more, while even family doctors can reach this level through practice ownership or specialized services.
 

Is NP becoming oversaturated?

Yes, the Nurse Practitioner (NP) field is experiencing significant saturation in many areas, with more licensed NPs graduating than available jobs in some regions, leading to increased competition, longer job searches (especially for new grads), and stagnant wages, though the overall healthcare system still faces a provider shortage, meaning strong demand persists in underserved rural areas and specific specializations. The issue isn't universal saturation but rather a mismatch in location, experience level, and specialty, making strategic positioning crucial for success. 

What's the highest paid NP?

The highest-paid Nurse Practitioner (NP) roles are often in Anesthesiology (CRNAs), earning well over $200k, followed by specialties like Aesthetic, Neonatal, Emergency, and Psychiatric-Mental Health (PMHNP), with salaries varying significantly by location, experience, and practice setting, but generally placing top NPs above $130k-$140k annually.
 

What is Netflix's NPS score?

What is the Net Promoter Score (NPS) of Netflix? With a strong Net Promoter Score (NPS) of 43, Netflix demonstrates excellent customer loyalty and a solid base of satisfied customers.

Is Costco for middle class people?

Yes, Costco appeals to the middle class for bulk savings on groceries and household items, but it also attracts a significant number of higher-income shoppers, with data showing a large segment of its members earning over $100k annually, making it a diverse shopping destination rather than strictly middle-class or affluent. While great for large families and budget-conscious shoppers, the membership fee and bulk purchases mean it serves a broad income spectrum, from middle-income ($40k-$125k) to affluent (>$125k) households. 

What is the NPS score for Goldman Sachs?

Goldman Sachs's Net Promoter Score (NPS) is a 27 with 55% Promoters, 17% Passives, and 28% Detractors.