Why is my Blackboard assignment not submitting?

Your Blackboard assignment isn't submitting due to issues like a poor internet connection, large file size, browser incompatibility (use Chrome/Firefox), or a file name with special characters; ensure the file is closed, try a wired connection, clear your cache, or contact your instructor if problems persist, as patience is needed for uploads, but don't click submit repeatedly.

Why is my assignment not submitting on Blackboard?

If your file is too large, try zipping the file, compressing any images, splitting the file into multiple submission, or contact the instructor for an alternate method of submission. If on wireless, try resetting the connection or use hardwired connection for a faster upload speed.

Does Blackboard have a file size limit?

Blackboard mobile apps have an existing file size limit for both Original and Ultra courses that is set to 250MB.

Why is my Blackboard stuck loading?

If you are experiencing an issue when you navigate to Blackboard Collaborate and you get a "purple spinning circle" that never fully loads, then you need to enable third party cookies.

Why won't my Canvas assignment submit?

Your instructor may have restricted file types to only allow certain files to be submitted. They also may have set it up wrong and no files will be accepted.

Submit an assignment in Blackboard - Students

What does "submission failed" mean?

What is a failed form submission? Put simply, a failed submission is when someone makes it through your form or checkout, having given you all their precious personal information, clicks submit but doesn't manage to make it to the next stage of the process.

Are there any issues with Canvas today?

No incidents reported today.

What is happening to Blackboard?

September 2025 marked a major turning point for Anthology, the owner of Blackboard and several other higher education technology platforms. The company filed for Chapter 11 bankruptcy in the U.S. after efforts to sell itself or parts of its business outside of court failed. The filing is not a liquidation.

Why doesn't my Blackboard work?

If you are having difficulty logging into Blackboard you may need to clear your web browser's cache or cookies. The instructions below are current for web browser versions as of March 2022. Web browsers are frequently updated and the instructions for your specific computer and web browser may differ.

Which browser is best for Blackboard?

Browser Compatibility

We do not recommend using Apple Safari or Microsoft Edge, and Microsoft Internet Explorer is no longer a supported browser. We recommend installing both Chrome and Firefox browsers for use with our technologies, especially if one results in an error message.

Why is my PDF file not uploading?

Your file may be corrupted, which means there are metadata issues in the file that occurred during original document generation, scanning, or some other conversion process, has produced an invalid PDF (i.e., one that doesn't conform to PDF structure standards).

How do I upload a file if it is too large?

If your file exceeds the acceptable size, consider these options:

1. Compress your file/s to a . zip type to make them smaller. You will find multiple compression tools online, like 7-Zip or WinRAR.
2. If this is a video recording, you could record it in lower quality, which can often significantly reduce the file size.

What are the two methods for submitting assignments in Blackboard?

When you create an assignment in Blackboard, students can use three methods to submit their work: attach files, text submissions and add comments. Consider the pros and cons of each and how it might affect your process for grading and giving feedback.

Can you submit assignments late on Blackboard?

If your instructor allowed multiple attempts and you submit an attempt past the due date, the attempt will be marked late. Any attempts you submit before the due date aren't marked late. When you finish your assignment, you must select Submit.

What should I do if I cannot submit an assessment on time?

Request an Extension:

1. In Advance: It is crucial to submit your request for an extension before the assessment due date. ...
2. Supporting Documentation: Attach relevant documentation to support your request. ...
3. A death certificate.
4. A sick note from a medical professional.
5. An affidavit.

Who do I contact if the Blackboard is not working?

Call us at (508) 854-4427. Follow the prompts for Blackboard password assistance or other technical issues related to Blackboard. The Blackboard student support phone line is answered around the clock (24 hours every day).

Why are my assignments not showing up on Blackboard?

Why do my assignments disappear from view? Instructors can set date / time restrictions that will restrict your access to an assignment in Blackboard. If your instructor sets a date / time restriction, once that date / time passes you will no longer see that assignment in Blackboard.

How do I turn on Turnitin on Blackboard?

Enabling Turnitin

In Blackboard Ultra, select the course you'd like to add an assignment to. Create an assignment as usual. For more information, view Blackboard's assignment setup guidance. On the Assignment Settings panel on the right, under the Originality Report section, select the Enable Turnitin link.

Is there something wrong with Blackboard?

No incidents reported today. No incidents reported.

Can professors see when you access Blackboard?

As an instructor, you can see when your students opened, started, and submitted tests and assignments with the Student Activity report. In general, this feature looks and functions the same whether you're working in an Original or Ultra course.

How do I fix my Blackboard?

Blackboard Collaborate Troubleshoot

1. Checking your internet connection. ...
2. Moving closer to your router, if using wi-fi. ...
3. Clearing your web browser cache, refresh browser. ...
4. Logging out of the session and re-joining with a different browser, preferable Chrome or Firefox.
5. Rebooting your computer.

Why won't Canvas submit?

Clear your browser's cache and cookies. Try a private/incognito window or a different browser. Make sure your internet connection is stable. Ask your instructor to check if the course storage is nearly full.

Why is my Canvas not working?

Canvas might not be working due to your browser (cache, cookies, outdated version), internet connection, device issues, or an actual platform outage, often caused by cloud provider problems (like AWS). To fix it, try clearing your browser's cache/cookies, using a different browser/device, checking the Instructure Status page, restarting your device, or disabling extensions like ad-blockers. 

How to clear cache in Canvas app?

Open the Settings app on your Android device and click on Apps. Scroll down and tap on the Canvas app. Scroll down and tap on Storage. Scroll down and tap on Clear cache.