The constant search for excellence and quality is crucial to produce better products, superior services and thriving business. Bircham University’s Total Quality Management program examines the philosophies of leadership, information technology, human resources, strategic planning, marketing, process management and business results. The program uses a combined systems approach to attain continuous development and reviews the use of total quality management to various organisations such as small business, government, manufacturing, service, health care, etc.
Subjects covered on this course include: Organizational Administration, Total Quality - TQ
Measuring Customer Satisfaction, Supplier Quality Management, Logistics, Technological Management, Human Resources Management, Management Information Systems, Six Sigma Methods, Total Quality Control, Process Improvement Management, Operations Management, Total Quality Management and R&D Research & Development.
The Total Quality Management program is available at Specialist, Expert, Bachelor's, Master's & Ph.D. (Doctoral) Degree program levels.